Privacy Policy

Who we are

Homesquare ('we', 'us', 'our') is a fixed-price home builder operating in Adelaide and South Australia, and a division of Landsquare Group. This policy applies to our website and to the personal information we collect in the course of our business.

Information we collect

The personal information we collect may include:

• Your name, email address, phone number and suburb or postcode;
• Details of the home design, inclusion level, land size and build preferences you select;
• Information you provide in an enquiry, a message, or when you book a display home visit;
• Technical information such as your IP address, browser type and how you use our website.

How we collect your information

We collect personal information directly from you — for example when you submit an enquiry form, use our online configurator, book a display home visit, or contact us by phone or email. We may also collect information automatically through cookies and analytics tools when you use our website.

Why we collect and how we use your information

We use your personal information to:

• Respond to your enquiries and provide information about our homes, designs, pricing and build timelines;
• Prepare quotes and progress your home build;
• Improve our website, products and services;
• Send you updates or marketing communications where you have consented (you can opt out at any time);
• Meet our legal and regulatory obligations.

Disclosure of your information

We may disclose your personal information to third parties who help us operate our business — including Landsquare Group, our trades and suppliers, finance and conveyancing partners, and IT and marketing service providers — and where required or authorised by law. We do not sell your personal information.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure. Information is stored in secure systems, and we retain it only for as long as necessary for the purposes described in this policy or as required by law.

Cookies and website analytics

Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings, although some parts of the site may not function as intended.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below.

Complaints

If you believe we have breached your privacy or mishandled your personal information, please contact us so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

For any questions about this Privacy Policy or your personal information, contact us at info@homesquare.au or (08) 7444 4299, or write to us at 928 North East Road, Modbury SA 5092.